Data Preferences at Faregu

Welcome to the data preferences page for Faregu. We know how important it is to understand what happens behind the scenes when you visit our online education platform. Here, you’ll find a clear and thorough explanation of how we collect, use, and respect information about your activity. Whether you’re a curious student, a parent, or just browsing, we want you to feel comfortable with the technology we use and the ways you can control it. This document covers everything from cookies and analytics to your choices as a user — all in plain English.

Purpose of Our Tracking Methods

Before diving into the details, let’s talk about why we use tracking at all. At first glance, “tracking” might sound intrusive, but much of it is about making sure the site actually works. When you sign in, start a course, or save your progress, our systems need to remember who you are across different pages. This is often done through small files called cookies, or sometimes by storing tiny pieces of data in your browser — nothing sinister, just a way to keep track of your place in line.

Some tracking methods are absolutely critical for the site to do its job. For example, when you log into your account, a session cookie helps us remember your identity as you move from lesson to lesson. Without it, the platform would forget who you were, and you’d have to log in again every time you clicked a new link. Another example: if you’re taking a timed quiz, we use similar technology to keep the timer accurate, even if your connection flickers or you reload the page. These functions are foundational for an education site — without them, the learning experience would break down fast.

Analytics is another big reason we track data, though this serves a different purpose. We collect information like which courses are most popular, how long people spend on each lesson, where they tend to get stuck, and what devices they use. None of this is about you as an individual; it’s about understanding patterns so we can make the platform better for everyone. For instance, if we see that many students drop out of a particular chapter, we might revisit the material or offer extra help at that spot.

We also use tracking to remember things you’ve told us — basic preferences like language settings, preferred themes, or whether you want to see video or text explanations first. This is what we call functional tracking. It doesn’t track what you do across the entire web; it just keeps your experience on Faregu smooth and personalized. If you start a lesson on your phone and finish it on your laptop, these technologies help pick up right where you left off.

Customization is another area where tracking comes into play. If you’ve ever noticed course recommendations that seem especially relevant — maybe a new math class after you finished algebra, or language practice based on previous interests — that’s not a coincidence. We use data you provide and your past activity to suggest content that’s likely to help you grow. We never sell this information, but we do use it to make your learning path as useful as possible.

All these different tracking methods fit together like pieces of a puzzle. Essential cookies keep you logged in. Analytics tools help us spot trends. Functional trackers remember your choices. Customization features offer suggestions just for you. Together, they create a technology ecosystem that tries to be as helpful as possible, while staying out of your way. It’s a balancing act, honestly — and we’re always looking for ways to do it better.

Usage Limitations

You have more control over your data than you might think. Laws in many places — like the General Data Protection Regulation in Europe or state privacy laws in the US — require us to respect your decisions about tracking. We believe this is the right thing to do anyway. You can choose to block or remove certain tracking methods, and we’ll always try to honor that choice, even if it means some features won’t work as expected.

If you want to manage your preferences directly in your browser, most modern browsers offer simple tools. In Google Chrome, you can go to Settings > Privacy and Security > Cookies and other site data, where you’ll find options to block third-party cookies or clear all browsing data. Firefox provides similar controls under Settings > Privacy & Security. Safari has its own method, usually under Preferences > Privacy. Each browser is a bit different, but they all let you block, delete, or control cookies and other storage.
On our platform, we also give you a way to set your preferences. When you visit Faregu, you’ll see a banner or a link to our preference center. There, you can opt out of certain types of tracking, especially for analytics or customization. You might see categories like “Essential,” “Analytics,” or “Personalization,” each with a toggle or checkbox. Once you make your choices, we remember them using a tiny cookie so you aren’t asked again every time.
Disabling some categories does have consequences. For example, if you block essential cookies, you might not be able to log in or save your progress in courses. Turning off analytics won’t affect your learning directly, but we’ll lose the ability to see how courses are performing. If you disable customization, you’ll still have full access to content, but you won’t get personalized recommendations or reminders. On a practical level, some quizzes, interactive tools, or progress trackers might stop working correctly if critical trackers are off.
If you want even more control, there are third-party tools and browser extensions designed to help. Tools like uBlock Origin, Privacy Badger, or Ghostery let you see and block trackers on any site, including ours. These tools give you a deeper look at what’s happening in the background, though they sometimes break features unintentionally. We recommend reading up on any tool before installing it, and always keeping your browser up to date for the best security.
Privacy and functionality don’t always go hand in hand, so it’s important to strike the right balance for your needs. If you’re comfortable with basic tracking because you want seamless progress and course recommendations, you can allow more features. If you want maximum privacy, you may have to give up some convenience. Our advice? Experiment with the settings and see what works for you. And if you ever have questions, you can always reach out to us.

Other Important Information

We keep different types of data for different lengths of time. For example, essential account information like your sign-in credentials stays on our servers as long as your account is active. Analytics data, on the other hand, is usually stored for 12 to 24 months, after which it’s either deleted or anonymized for statistical purposes. Preferences or customization choices might be kept for as long as you use the platform, or until you clear your browser cookies. When you close your account, we follow a deletion process to remove or de-identify your information within a set period — usually 30 days.

Security is something we take seriously — not just as a legal requirement, but as a basic responsibility. We use encryption in transit (like HTTPS) so no one can snoop on your activity between your device and our servers. On the server side, we store sensitive information in secure databases with access restricted to authorized staff only. We also run regular audits, use firewalls, and have protocols for responding to any breaches, just in case.

Sometimes, we combine the data we collect through tracking with other information you provide — like your profile, course enrollments, or feedback. This isn’t about building a dossier on you, but about making your learning journey more connected. For example, if you struggle with a specific concept, we might use both your quiz results and analytics data to recommend extra resources. We never use this data for unrelated advertising or sell it to third parties.

We’re committed to following all relevant laws and frameworks that apply to educational technology. That means complying with the GDPR in Europe, the Children’s Online Privacy Protection Act in the US, and other local privacy standards. Whenever possible, we design our systems to meet the strictest standards by default, so you don’t have to worry about where you live.

Special safeguards are in place for sensitive groups, especially younger users. If you’re under a certain age (this varies by location), we use extra protections to limit data collection and block certain types of tracking. Parents and guardians can request information or changes to their child’s data at any time. We never knowingly collect sensitive educational or health information without explicit consent.

External Technologies

Faregu doesn’t build every bit of its technology from scratch. Like most education platforms, we rely on a handful of trusted external providers to help us understand how our website is used and to keep things running smoothly. These include analytics companies, content delivery networks, and—occasionally—platforms that support interactive lessons or embedded video.

Analytics providers, such as Google Analytics or similar services, collect aggregated data about how users move through our site. They record information like which pages you visit, how long you stay, what browser or device you use, and what links you click. This helps us see what’s working and what’s not, so we can improve the learning experience for all users.
Content delivery networks (CDNs) help us serve videos, images, or interactive elements quickly, no matter where in the world you’re learning. These providers may log your IP address and some usage data to optimize delivery speed and performance. The data is usually kept for a short period and is not associated with your personal profile.
Some external parties, like video hosting platforms or embedded quiz providers, collect information about how you interact with their services. For example, if you watch a video lesson on our site, the hosting service might track when you pause or replay a segment. This data is generally used to improve their tools or help us troubleshoot issues, not for advertising or unrelated purposes.
You have control over many of these external technologies. For analytics, you can opt out by adjusting your settings in our preference center or by installing browser plugins that block tracking scripts. For video and interactive content, you can sometimes block third-party cookies in your browser, though this may disrupt playback or interactivity.
We sign contracts with all our external providers to require strong data protection. These agreements limit what external parties can do with your information — for example, they can’t use it for their own advertising or sell it to others. We also use technical safeguards like encrypted connections and restricted access to keep your data safe.

Alternative Technologies

Tracking isn’t just about cookies. There are a few other methods we use, sometimes in combination, to understand and improve your experience. Web beacons, clear GIFs, and tracking pixels are tiny images or pieces of code embedded in our pages or emails. They’re nearly invisible but allow us to see, for example, if a lesson notification email was opened or if a certain part of a page is seen by users. On the education platform, these are used to understand engagement with resources, not for advertising.

Local storage and session storage are tools baked into your browser that let us save information on your device. Local storage keeps data even after you close your browser, like your last completed lesson or preferred language. Session storage, meanwhile, is erased when you close the tab — it’s used for things like keeping your place in a quiz or saving temporary settings. We never store sensitive data here, just bits that help your experience feel smoother.
Device recognition is a technique to make sure your login stays secure or to detect suspicious activity. We might use a combination of your browser type, screen size, and IP address to recognize your device. This helps prevent unauthorized access to your account. We don’t track you across other websites — it’s just about keeping your learning experience secure here.
Our servers also keep logs of basic activity, like when you log in, start a lesson, or run into an error. These logs are mainly for troubleshooting and security, not for building a profile on you. They’re usually kept for around 30 to 90 days unless needed for a security investigation, after which they’re deleted or anonymized.
You can control these alternative methods, too. Clearing your browser’s storage deletes local and session data. Many browsers let you inspect or block web beacons and tracking pixels using privacy settings or extensions. If you’re ever unsure what’s being stored, feel free to ask us for clarification — we’re happy to explain.

Policy Updates

We review and update this data preferences document regularly — usually every 12 months, or sooner if there’s a major change in how we collect or use data. Sometimes, new laws come into effect, or we launch a new feature that changes what’s collected. When that happens, we update this policy as quickly as possible to keep you in the loop.

If we make significant changes — like adding a new category of tracking or changing how data is shared with external partners — we’ll let you know clearly. This might mean a pop-up notification the next time you log in, an email update, or a banner at the top of the platform. For smaller tweaks, like fixing typos or clarifying language, we might just update the page without a big announcement.

If you ever want to see what changed, we keep previous versions of this policy on file. You can request an earlier version by contacting us, and we’ll send you a copy. This way, you can compare and see exactly what’s different.

A “significant change” is something that affects your rights or the way we collect or use your data — for example, if we started using a new analytics provider or changed how long we keep your information. Minor updates are things like rewording for clarity, fixing formatting, or updating contact information. We promise to always be upfront when a change really matters.